Payments And Returns

Payment Terms

You are to pay us on cash on delivery basis unless you have an approved credit account. If you have an approved credit account, subject to status, payment is due no later than 30 days from end of month in which the goods were invoiced, unless otherwise agreed in writing. If you fail to pay us in full on the due date we may suspend or cancel future deliveries. We may cancel any discount or retrospective rebate offered to you. We may add a charge of £25 each time a cheque is returned or represented you must pay interest (if applied to the account) at the rate equivalent to that set for the purposes of s6 of the Late Payment of Commercial Debts (Interest) Act 1998.


No goods delivered to you in accordance with your order will be accepted for return without our prior approval which shall be at our sole discretion and if given will be in accordance with the following procedure: Any returns must be requested by you to our internal sales department; and If we accept such goods for return you will be liable for a handling charge; and you will pay for the goods and we shall issue a credit note to the value of the returned goods less the handling charge; and the credit note will be redeemable only against our goods at their list price for a period of twelve months from the date of the original invoice. Any goods that are not fit for sale on their return as they were on delivery will not be credited.